A VA who already knows your software.
The fastest placements are the ones where the VA opens your system on day one and knows where everything is. These pages cover the platforms we place into most: what a VA actually does inside each one, which permissions they get (and don't), and how long the supervised ramp takes.
Amazon Seller Central
For Australian FBA sellers on amazon.com.au who are still fixing suppressed listings and re-opening Seller Support cases at 10pm, after the actual job of running the brand.
What a VA does inside it → Trade and field service job managementAroFlo
For electricians, plumbers, HVAC and facilities maintenance businesses where the crew lives in AroFlo Field and the owner lives, after hours, in AroFlo Office.
What a VA does inside it → General practice clinical and practice managementBp Premier
For practice managers whose whole clinic runs through Bp Premier, with a recall list that grows faster than anyone rostered to work it.
What a VA does inside it → Allied health practice managementCliniko
For physios, podiatrists, psychologists, speechies and naturopaths who run the whole clinic on Cliniko, with nobody left to run Cliniko.
What a VA does inside it → Allied health and mental health practice managementcoreplus
For psychologists, counsellors, speechies and the rest of allied health running the whole practice on coreplus, where the Admin seats are free and nobody is sitting in them.
What a VA does inside it → Client management for creative service businessesDubsado
For photographers, celebrants, designers and copywriters who built their whole client experience in Dubsado, and are now the only person running it.
What a VA does inside it → Specialist medical practice managementGenie
For surgeons, physicians and proceduralists whose rooms run on Genie Solutions, where one secretary holds the whole machine together.
What a VA does inside it → Agency CRM and marketing automationGoHighLevel
For marketing agencies and consultants running client sub-accounts, and for local businesses that bought a HighLevel system and need someone to actually drive it.
What a VA does inside it → Ecommerce helpdeskGorgias
For Shopify and ecommerce founders who are technically the support team, answering tickets at 10:40pm because the unassigned View refilled while they were clearing it.
What a VA does inside it → Psychology and allied health practice managementHalaxy
For psychologists, counsellors, dietitians and allied health soloists who chose Halaxy because the software is free, and have since discovered the admin isn't.
What a VA does inside it → CRM and marketing automationHubSpot
For founders and small sales teams who run the whole business through HubSpot and have quietly stopped trusting their own pipeline report.
What a VA does inside it → Creator platform (courses, coaching, communities)Kajabi
For course creators, coaches and membership owners who run the whole business on Kajabi, and are still running all of Kajabi themselves between launches.
What a VA does inside it → Accounting practice managementKarbon
For Australian accounting firms that fought hard for the Karbon migration and won, and the ops manager who is now personally holding Triage, Client Requests and status hygiene together.
What a VA does inside it → Ecommerce email and SMS marketingKlaviyo
For Shopify store owners who built every flow themselves and are still proofing Tuesday's campaign at 11pm, while the winback flow they edited in March quietly sends nothing.
What a VA does inside it → Legal practice managementLEAP
For sole practitioners and small Australian firms who run the whole practice through LEAP, and are still filing email to matters and tidying the timesheet after court.
What a VA does inside it → Fitness and wellness studio managementMindbody
For studio owners who teach their own classes and run the front desk from their phone between sessions.
What a VA does inside it → Accounting and payroll softwareMYOB
For Australian small businesses, tradies, cafes and consultancies that run on MYOB Business or AccountRight and are roughly three months behind on the books.
What a VA does inside it → Allied health practice managementNookal
For physios and allied health clinics that run the whole show on Nookal, classes and all, and have nobody whose job is actually running Nookal.
What a VA does inside it → Sales CRMPipedrive
For founders and sales leads who run the whole pipeline through Pipedrive and have quietly stopped believing what it tells them.
What a VA does inside it → Australian property management platformPropertyMe
For department heads and principals running an Australian rent roll on PropertyMe, where every PM is carrying 200-plus doors and the admin that comes with them.
What a VA does inside it → Cloud accountingQuickBooks Online
For Australian owners who run the books in QuickBooks Online, where the file is fine for the first fortnight of the quarter and feral by BAS week.
What a VA does inside it → Field service job managementServiceM8
For sparkies, plumbers and small trade crews who run the whole business from ServiceM8, where the office is the front seat of the ute.
What a VA does inside it → NDIS and home care management and rosteringShiftCare
For disability and home care providers who run the whole operation on ShiftCare and are still doing the 9pm roster repairs themselves.
What a VA does inside it → Ecommerce platformShopify
For founders who run the whole business out of the Shopify admin and are still answering where's-my-order emails at 11pm.
What a VA does inside it → Field service job managementSimpro
For Australian electrical, plumbing, HVAC, fire and security contractors with 5-50 field staff who run the whole business through Simpro Premium and are still doing the office work themselves after dinner.
What a VA does inside it → Allied health & NDIS practice managementSplose
For NDIS-registered allied health practices, the OTs, speech pathologists, physios and support coordination teams who run their whole operation in Splose.
What a VA does inside it → Salon, spa and clinic managementTimely
For salon owners, barbers, brow and lash artists and skin clinics that run the whole week on Timely, with nobody at the desk to run Timely.
What a VA does inside it → Trade job managementTradify
For chippies, sparkies, plumbers, HVAC and every other one-to-ten-on-the-tools crew that runs the whole business through Tradify, mostly after dinner.
What a VA does inside it → Financial advice softwareXplan
For advisers and practice managers who run the whole client book through Xplan, under a licensee, with nobody left to drive the threads.
What a VA does inside it → Allied health and psychology practice managementZanda
For psychologists, counsellors and allied health practices that run everything through Zanda, still call it Power Diary half the time, and have nobody left to drive it.
What a VA does inside it →Your software not listed? We still place for it.
Honest position: a good VA learns a new platform in days, because the hard part was never the software, it's your workflows, your clients and your rules, and those get documented during the supervised first week regardless. The platforms above are where we see the most demand; below is a sample of others we place into or train against, and the list grows every month.
Fergus · Buildxact · MedicalDirector · Zedmed · Dental4Windows · Core Practice · Praktika · Smokeball · Actionstep · Clio · AdviserLogic · Midwinter · Salestrekker · BrokerEngine · ApplyOnline · Mercury · Property Tree · Console Cloud · VaultRE · AgentBox · Rex · TeamUp · ABC Glofox · ClubWorx · Hapana · WellnessLiving · Momence · Studio Ninja · Pixieset · ShootProof · Dext · XPM · FYI · MYOB AE · Employment Hero · Deputy · ActiveCampaign · Mailchimp · Kit · Beehiiv · Zoho · Monday.com · ClickUp · Notion · Airtable · Asana · Trello · Wix · Squarespace · Webflow · WooCommerce · Etsy · eBay · Zendesk · Freshdesk · Intercom · Calendly · OpenTable · ResDiary · Fresha · Kartra · Thinkific · Teachable · Podia · Practice Better · SimpleClinic · Brevity · Astalty · Lumary
If yours is on neither list, that changes nothing about the placement: tell Jenn what you run and she'll tell you straight whether we've placed into it before or would be learning it with you. Or browse by industry or task instead.