What actually happens after a DotVA placement.
Composite case studies drawn from real placements across our most common industries. Names and identifying details are anonymised for client privacy. The hours saved, the outcomes, and the "what didn't work in month one" detail are all real.
How a Brisbane Shopify brand cut customer support response from 36 hours to under 4
Composite case study from three e-commerce placements. A founder doing all support stopped, response time collapsed, NPS climbed 18 points, founder got product days back.
How a Melbourne OT clinic reclaimed 15 hours a week and $55,000 a year
Composite case study from three OT and allied-health placements. A two-therapist clinic owner stopped doing NDIS paperwork and patient triage. Specialist VA, 18 months in, second clinic location opened.
How a Sydney sales agent added one extra listing per quarter without working more hours
Composite case study from four real-estate placements (NSW + VIC). A sole sales agent stopped doing enquiry triage and OFI follow-up. Specialist VA, 9 months in, GCI up $89k.
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