Too much admin. Not enough you.
If you're drowning in admin - the inbox, the invoices, the bookings, the follow-ups - you don't need another app or a $70k hire. You need one reliable person who owns it. That's what we place: dedicated admin support for Australian small businesses, from $12/hr AUD, managed for you.
Not sure it's called a "virtual assistant"? You're not alone, plenty of people have never heard the term. We get asked for admin help, an online assistant, remote admin, a remote PA, someone to outsource the admin to, back-office support, or just "someone to take the admin off my plate." It's all the same thing we do: a dedicated, managed person who handles your business admin remotely, on your hours, without you hiring local staff. If you searched for any of those, you're in the right place.
Every admin job we take off your plate
Each one links to an honest breakdown: what the work involves, the hours it takes, what it costs, and where the line sits between your VA's job and yours.
Want it organised by your industry instead? Browse the 25+ industries we serve, or start with the full guide to hiring a VA in Australia.
How it works
- Tell Jenn what's eating your week. A free 30-minute call with the founder, not a sales rep. Bring your messiest three tasks.
- Meet 3-5 vetted candidates in about a week. Out of every 100 applicants, 3-5 survive the 5-stage vetting. You interview, you pick.
- Hand over the admin. Week one is shadowing and drafts for your approval. By week three your VA runs it and you check in for 20 minutes a week.
Not working out inside 30 days? We replace at no cost. Audit the vetting process before you book.
Thanks – now pick your time
We've got your details. Lock in your call right now using the calendar link below, or if you'd rather wait, Jenn will email you within one business day.
Pick a time with Jenn now →Admin support questions
What does admin support for a small business actually include?
Whatever is eating your week. The most common starting set: inbox and email management, calendar and appointment scheduling, invoicing and chasing unpaid invoices, customer enquiries, data entry, CRM upkeep, social media scheduling, and document formatting. You hand over a starting list, your VA owns it, and the scope grows as trust builds. Browse the full task list on this page for everything we place against.
I'm drowning in admin but can't afford to hire anyone. What are my options?
This is exactly the gap outsourced admin support fills. A part-time dedicated VA starts at $12/hr AUD and most placements run 10-20 hours a week, so $500-1,700 a month instead of a $60-80k loaded salary. You pay only for hours worked, there is no lock-in, and you skip recruiting, equipment, super and leave entirely. Start with the two or three tasks eating most of your week.
Is this the same as hiring a virtual assistant?
Yes - 'virtual assistant' is the industry term for the person who does your admin remotely. DotVA places dedicated Filipino VAs who work your Australian business hours, managed by us, from $12/hr AUD. You get one person who learns your business, not a rotating pool or a ticket queue. If you didn't know the term before you searched, that's normal: most of our clients searched something like 'admin help' too.
How fast can admin support start, and what does it cost?
7-10 business days from a free discovery call to your VA's first hour worked. Admin support is $12-17/hr AUD, specialist work (CRM, content, lead-gen) $18-25/hr, bookkeeping $25-35/hr, all excluding GST. A refundable $500 deposit starts the search and is credited to your first month. Every placement carries a 30-day satisfaction guarantee with free replacement.
Do I need to be in a capital city?
No - this is remote support, and some of our best-fit clients are regional business owners with no local hiring pool at all. Your VA works your hours wherever you are, from Margaret River to the Sunshine Coast. We serve every Australian city and town; see the city pages for local context on Melbourne, Sydney, Brisbane, Perth, Adelaide and more.