Talk to a real person, not a ticket queue.
However you want to reach us, you get the founder. Pick whatever's easiest below, or send a message and Jenn will be in touch within one business day.
Ways to reach us
Email [email protected] Best for detail. We reply within one business day. Phone (03) 9961 6076 Melbourne line, Australian business hours. Book a free 30-min call Discovery call with Jenn No card, no obligation, walk away with a plan.Business details
DotVA is operated by Boring Ventures Pty Ltd (ABN 67 671 943 758).
Melbourne, Australia. Delivery team in Manila and the broader Philippines, working Australian business hours.
Send us a message
Tell us what's taking up your time. Jenn reads every enquiry herself.
Thanks - your message is in
Jenn will read it herself and reply within one business day. If you'd rather skip the wait, grab a time with her directly using the link below.
Pick a time with Jenn now →Contact questions
How quickly will I hear back?
Within one business day. Jenn, the founder, reads every enquiry herself rather than routing it through a ticket queue, so the reply comes from the person who would actually run your placement.
What are your hours?
DotVA is Melbourne-based and works Australian business hours (AEST/AEDT), Monday to Friday. Email and the contact form are monitored daily; phone calls outside hours roll to voicemail and are returned the next business day.
Do I have to book a call to get a quote?
No. Pricing is published openly at /pricing/ ($12-35/hr AUD by tier), and the cost calculator at /va-calculator/ gives you an indicative monthly figure in under a minute. A call just helps us tailor it to your specific tasks.
Who actually answers?
Jenn Yang, the director. DotVA is deliberately founder-led - you reach a principal, not an account manager. DotVA is operated by Boring Ventures Pty Ltd (ABN 67 671 943 758).