Editorial standards
This page explains how we write the content on dotva.com.au. It is the promise behind every byline.
Real bylines, real people
Every guide, blog post, or AI + VAs piece is attributed to a real person – Jenn Yang, our founder, or the DotVA editorial team for tools and reference content. We do not use AI personas with fabricated photos or fake bios. The editorial team is a desk, not a human, and we declare it that way: in our structured data it is marked up as an organisation, never as an invented person.
What "Reviewed by Jenn Yang" means
The "Reviewed by Jenn Yang" line appears on 184 pages of this site. It means Jenn has checked the rates against our published $12-35/hr AUD bands, the placement claims against DotVA’s own operating data, and any regulatory line against the named Act or regulator, before publication. Her background and everything she has written or reviewed is on her author page.
Lived experience first
Our writing is grounded in our own operating experience. Jenn manages a Filipino VA team and works with AI-augmented workflows daily. When we write about Claude Code, prompt libraries, or async management, we are writing about what we actually do inside DotVA.
What gets a "last updated" date
Every page shows the date it was last reviewed or edited. We aim to refresh evergreen content quarterly. If a page has not been touched in 6 months, our content audit script flags it, and comparison pages are flagged after 90 days (see scripts/content_count.mjs in the source).
How we write comparisons
Every competitor claim on our comparison pages (pricing, contract terms, setup times) comes from the competitor’s own public website, never from hearsay or reviews. Each page pins its claims to the month we checked them ("as at June 2026"), and our audit script flags any comparison page whose claims have not been re-verified within 90 days. If we have published something wrong about your company, email [email protected] and we will correct it within 7 days.
How we use AI in our writing
We use Claude to help draft, structure, and pressure-test our writing. We do not publish AI output verbatim. Every paragraph is rewritten in our voice. We use Australian English, no em-dashes, typographic apostrophes. The thinking, examples, and judgement calls come from the named author.
What we will not do
- Publish stock-photo fake author headshots
- Fabricate testimonials
- Use AggregateRating schema until we collect verified first-party reviews
- Publish AI-generated case studies as if they were real
- Use clickbait headlines that don't deliver
- Republish other people's content without attribution
Corrections
If we publish something wrong, email [email protected] and we'll correct it within 7 days. Material corrections are noted at the bottom of the page with a date.