Accounting Firms
An accounting VA for Australian firms: workpaper prep in Xero or MYOB, document chasing, XPM job admin, ATO portal triage and debtor follow-up. From $12/hr.
Specific business types:
Read the page → By industry
What does a VA actually do in your industry?
Each page below is calibrated to a real industry's pain points, the tasks we delegate first, and the FAQs from actual buyers in that space.
Allied Health
Patient scheduling, phone answering and reception cover, NDIS paperwork, Medicare and HICAPS claims. The 15-20 hours a week a practice owner can delegate.
Specific business types:
Read the page → Beauty + Wellness
Bookings, supplier orders, review responses, social, retail and gift-card admin. What a VA owns for an AU hair salon, beauty clinic, spa or wellness practice.
Read the page →Conveyancers
Admin for your conveyancing practice. PEXA prep, VOI coordination, search ordering, settlement statements and critical-date tracking. What a VA can safely run.
Read the page →Creative
Traffic management, client comms, asset wrangling, invoicing and project admin. What a VA owns for an AU design studio, agency, content shop or freelancer.
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Read the page → Dental Practices
Recall and reactivation, cancellation backfill, HICAPS reconciliation, CDBS claiming and AHPRA-safe marketing. What an AU dental practice can delegate to a VA.
Specific business types:
Read the page → E-commerce
Ecommerce virtual assistant services for AU Shopify brands: order processing, fulfilment, returns, support, listings, inventory and Klaviyo. From $12-25/hr.
Read the page →Education
Student enquiries, scheduling, course admin, parent comms and payment chasing. What a VA owns for a private tutor, sports coach, business coach or creator.
Specific business types:
Read the page → Financial Advisers
Admin for your financial planning practice. Annual review packs, fee consent chasing, SOA population, implementation follow-up and Xplan entry, under an AFSL.
Read the page →Fitness Studios
A VA for AU yoga, Pilates and gym studios: Mindbody and Momence admin, failed direct debit follow-up, intro-offer conversion and instructor cover coordination.
Read the page →Hospitality + F&B
Bookings, supplier orders, staff rostering admin, social and reviews. What a VA owns for an AU cafe, restaurant or function venue owner stepping off the floor.
Read the page →Insurance Brokers
Processing for your insurance brokerage. Renewals, endorsements, certificates of currency, claims chasing and WinBEAT, CBS and Sunrise admin, under an AFSL.
Read the page →Law Firms
A VA for AU law firms: file notes, brief assembly, LEAP and Smokeball matter admin, time capture and AR follow-up. Trust and privilege kept yours.
Read the page →Medical + GP Practices
Medicare and bulk-billing admin, recall and results follow-up, diary management in Best Practice, MedicalDirector and Zedmed. What a GP practice hands to a VA.
Read the page →Medical Specialists
A virtual medical secretary for specialist practices. Theatre lists, informed financial consent, Medicare and ECLIPSE billing, referrals and diary management.
Read the page →Mortgage Brokers
Loan processing for your broking business. ApplyOnline entry, lender doc chasing, valuation follow-up, settlement booking and repricing. The NCCP line is yours.
Specific business types:
Read the page → Naturopaths Nutritionists
Admin for your naturopathy or nutrition practice. A VA to run Cliniko, chase intake forms, manage vital.ly follow-up and rebook clients. No therapeutic claims.
Read the page →NDIS Providers
PRODA and PACE claiming, service agreements, rostering and audit prep, handled by a dedicated NDIS VA on your hours. $12-17/hr AUD, placed in 7-10 days.
Specific business types:
Read the page → Occupational Therapy
Report formatting, NDIS claiming, FCA and home-mod paperwork, scheduling and intake. What an OT practice can delegate to a VA. AHPRA-aware, NDIS-literate.
Read the page →Photographers
A VA for photographers handles enquiry triage, booking admin, contract and invoice chasing, gallery delivery and blog uploads. In Studio Ninja or Dubsado.
Read the page →Physiotherapy
Physiotherapy virtual assistant for AU clinics: diary fill, HICAPS and claims reconciliation, workers comp approvals, class scheduling, recalls. Cliniko-ready.
Read the page →Professional Services
CRM hygiene, billable-hour admin, document drafting, client follow-up and AR. What a VA owns for a sole-practitioner accountant, lawyer, consultant or firm.
Specific business types:
Read the page → Property Management
Arrears runs, lease renewals, routine inspections and maintenance coordination in PropertyMe, Property Tree or Console Cloud. The trust accounting stays yours.
Specific business types:
Read the page → Psychology
Waitlist and intake triage, Medicare Better Access billing, referral chasing and telehealth admin, notes scoped out. What a psychology practice can delegate.
Read the page →Real Estate
A real estate virtual assistant for listing uploads to REA and Domain, CRM hygiene in VaultRE, Rex or AgentBox, OFI follow-up, vendor reports and PM admin.
Specific business types:
Read the page → Speech Pathology
Admin for your speech pathology business. NDIS claiming, waitlist and parent comms, Medicare CDM billing, report formatting and Splose/Cliniko diary management.
Read the page →Trades + Construction
A virtual assistant for AU builders, subcontractors and construction trades: quoting, job scheduling, tenders, SWMS, progress claims and supplier POs.
Specific business types:
Read the page → Other
Not allied health, real estate, e-commerce or trades? We've placed VAs across 25+ industries. The playbook for whatever you run, plus what your call covers.
Specific business types:
Read the page → Why industry context matters when you hire a VA
A virtual assistant who has already run a Cliniko diary for an allied health clinic does not need to be taught what a gap payment is. One who has chased trade invoices knows that a polite 7-day nudge collects more than a stern 30-day demand. The admin layer looks similar across industries, but the conventions, the compliance edges and the software differ, and that is what separates a VA who needs constant correction from one who is productive in week two.
The gap is widest in the regulated professions, where every admin task carries a line the VA must not cross. The allied health virtual assistant page and the medical practice page each spend as much space on where that line sits, and on the access scoping that enforces it, as on the task list itself.
That is why each page above is written for a specific industry rather than as a generic pitch. If you would rather start from the work itself, browse the tasks you can delegate or hire by role. To see how a placement looks in your city, including timezone overlap and local cost, visit the cities we serve. And to model the spend against a local hire, run the cost calculator or read the cornerstone guide to hiring a VA in Australia.
Not seeing your industry?
We place VAs across 25+ industries and professions. Book a free 30-minute call and Jenn will tell you honestly whether your admin delegates well, what it costs, and what to hand over first.