Real estate and property management virtual assistant services in Australia, honestly compared
16 real estate and property management virtual assistant and outsourcing providers in Australia compared on published price, team location, software and terms.
We run one of the services on this list. DotVA places one dedicated offshore VA from 10 hours a week. If you want Australian-based staff qualified in property management, by the hour, a full-time, office-based team with trained backups ready to step in, or the lowest published hourly rate at 20 to 25 or more hours a week, another row in this table will serve you better than we will. That is the most useful thing we can tell you, so it comes first. We also have a referral arrangement with one provider in this table, Taskbridge: when we introduce an agency that wants a full-time hire and it signs with Taskbridge, Taskbridge pays us a referral fee.
The method is the same as our comparison of Australian VA agencies. Every claim about another provider comes from its own website, checked on 11 November 2026 and linked in the table. Where a figure is not published we write “not stated publicly” rather than guess, and where a site does not say where its people work, we do not assume. One provider in the table, Property Management Partners, says its team is based in Australia. Every other provider in the table supplies offshore staff.
If you are earlier than shortlisting and want to see what the work looks like, start with our real estate and property management pages.
The services at a glance
| Service | What it is | Published price | Where the team is | Software named | Terms |
|---|---|---|---|---|---|
| DotVA real estate virtual assistant (that’s us) | Managed offshore VA: one dedicated person who works to your direction | $12-17/hr admin, $18-25/hr specialist, AUD ex GST, from 10 hrs/week; $500 deposit credited to the first invoice | Philippines, working Australian business hours | PropertyMe, Property Tree, Console Cloud, VaultRE, Rex, AgentBox | No lock-in contract; stop any time in the first 14 days, then 30 days’ notice; free replacement any time |
| Property Management Partners | Onshore property management outsourcing by the hour: onshore administration, remote portfolio management and inspections. It does not call itself a virtual assistant service | ”From just $85 per hour” for onshore administration and for remote portfolio management; in-office portfolio management “From $90 per hour” (GST basis and minimum hours not stated) | Australia: “Every PMP team member is based in Australia, fully qualified in property management” | None named for these services | Notice and minimum hours not stated for its hourly services |
| PMVA | Real estate outsourcing specialist; two trained backup staff assigned to every VA (hours not stated) | Not stated publicly | Purpose-built office in Clark, Philippines; headquarters in Brisbane | PropertyMe, Console Cloud, Property Tree, Ailo, REST Professional, MRI Software | Notice and contract term not stated publicly; recruitment, training and replacement described as inclusive |
| Universal Property Systems | Real estate outsourcing: “Dedicated Full-Time Professionals” | Not stated publicly | ”Office-Based Teams in the Philippines” | Logos shown for PropertyMe, Property Tree, Console Cloud, Agentbox, VaultRE, Palace, REST Professional and others | Not stated publicly; you can start with one team member |
| STAFFLINK | Real estate support agency: offshore property management and sales admin support staff, run through its own workflow platform, THE HUB (hours not stated) | Not stated publicly; an onboarding fee applies, amount not stated | Not stated publicly: described as offshore (the homepage also mentions onshore team expansion), with no country named on the pages we read | THE HUB; logos shown for PropertyMe, Property Tree, Palace and Console Cloud | ”if you’re not happy at the end of your first 3 months, you can walk away without paying the onboarding fee”; notice not stated |
| VA4U | Property management specialist, with cover from within its team for sickness or leave | ”From $550 per week” for a full-time property management specialist (hours and GST basis not stated). Its about page says part-time experts start at $300 a week, not specific to property management | Team from Australia, New Zealand, Sri Lanka, Indonesia and the Philippines; the property management page does not name a country | Property Tree, Console Cloud, PropertyMe, REI Master, Inspection Manager, Rest Professional | ”No long contracts”; notice period not stated |
| Leap Virtual Assistant | General VA provider with a real estate page | From around $15 AUD an hour, minimum 25 hours a week (GST basis not stated; a general VA rate) | Philippines | None named on its real estate page | Not stated publicly |
| Virtual Coworker | General VA provider; real estate is covered in a homepage FAQ; VAs are independent contractors with a home office | From AUD $8 an hour, minimum 20 hours a week (GST basis not stated; a general VA rate); no recruitment fees | Philippines | None named for real estate | Minimum one month; 7 days’ notice in the six-month probationary period, then 14 days |
| VirtualStaff365 | General offshore staffing with a real estate page; home-based staff, or office-based staff in Manila and Cebu | Example hourly costs ex GST, a general VA rate: virtual assistant or PA $12-15, based on a 40-hour week; “Part-time rates may incur additional costs”; no set-up fees | Philippines | None named | Home-based staff: 24 hours’ notice in the first month, then one week’s notice for the next five months |
| Staff Domain | Offshore staffing, with Staff Domain as employer of record; roles include property administrator, leasing coordinator and trust accountant; it says it serves mid-market companies and is not the right fit if “You need fewer than three people” | Property administrator $2,279-4,022 a month AUD by seniority (GST basis and hours not stated); its offshore staffing page also advertises “from $799 per person per month (WFH) or $1,099 per month (office-based)” and does not explain how the two relate | Philippines, in Staff Domain’s office facility; its FAQ also names South Africa as a location | PropertyMe, Console, Palace, Property Tree | Notice not stated on the pages we read; smaller agencies can start with one or two people |
| Beepo | Offshore staffing: a dedicated team member; its FAQ answers “Can I hire part-time staff?” with “No, we generally recommend you work with full-time staff” | Not stated publicly: one monthly fee | Based in Beepo’s office in Clark Freeport Zone, Philippines, with remote set-up also offered per its FAQ | None named on its real estate page | Not stated publicly |
| Shore360 | Offshore staffing; office-based by default, with remote arrangements possible; standard 40-hour work week | Not stated publicly: a fixed monthly rate per employee, with salary passed through at no mark-up, plus a one-off set-up fee (amount not stated) and a one-month security deposit | Philippines; headquartered in Clark, Pampanga | None named | No fixed term; 60 days’ notice without cause; 30-day replacement guarantee on new appointments |
| Wingman Group | Offshore staffing; Remote Professionals engaged as independent contractors or, under its October 2026 terms, as employees of an approved employer of record (hours not stated) | Not stated publicly. Under its October 2026 terms: fees are set in each statement of work, exclusive of GST unless otherwise stated, and increase 5% on each anniversary | Philippines, working from home | None named for real estate | Its FAQ and published terms set out a fixed term, notice and exit conditions (detail below the table) |
| Cloudstaff | General offshore staffing with real estate roles; lists “full-time, part-time, contract and project work” | No figure on its real estate page; its Team Builder calculator “provides indicative pricing only and is not an official quote” | Philippines, Kenya, India and Colombia; staff work from home or its offices | PropertyMe and Property Tree named; logos shown for AgentBox, VaultRE and others | Not stated publicly; its website terms refer to a separate services agreement |
| VA Platinum | General offshore staffing with a real estate page: “a dedicated real estate virtual assistant full-time or part-time” | Not stated publicly: a fixed monthly rate that covers recruitment, training, systems and support | Not stated on its real estate page; the company has offices in Melbourne and Cebu | None named | Not stated publicly |
| Taskbridge | General offshore staffing that lists real estate and property management support, including temporary cover (hours not stated) | Not stated publicly: fees are set in a schedule that is not on its site; its terms say listed fees include GST | Philippines; whether staff work from home or an office is not stated | None named | Its published terms: either side may end the agreement on 30 days’ written notice; it will endeavour to provide a replacement if a candidate leaves or is terminated for poor performance within 3 months |
Checked on each provider’s own pages on 11 November 2026. “Not stated publicly” means we could not find the figure on the provider’s public pages; it is an observation, not a criticism.
Wingman Group’s figures come from two documents. Its FAQ says clients typically sign on for a fixed term of 12 to 24 months, with at least 90 days’ written notice before the end date. Its terms dated October 2026 allow termination for convenience on not less than 90 days’ written notice, with fees continuing in full during the notice period and an early termination fee of remaining months x monthly fee x 60%, and set a fee of $10,000 plus GST for engaging a Remote Professional other than through Wingman during the restraint period (the agreement plus 12 months). Its terms page lists several versions without saying which applies to which service, and the February 2026 version listed there has no termination-for-convenience clause.
Our row in full is on pricing. If a 30-minute call beats ten tabs, book a discovery call, and if another row fits your agency better we will tell you on the call.
Five products share one label
- An Australian-based property management outsourcer, by the hour (Property Management Partners). Its page says every team member is based in Australia and fully qualified in property management. You pay an Australian hourly rate for it.
- A real estate specialist with offshore staff (PMVA, Universal Property Systems, STAFFLINK). Each describes itself as a real estate business. PMVA works from its own office in Clark and assigns two trained backups to every VA. Universal Property Systems runs office-based teams in the Philippines. STAFFLINK pairs its staff with its own workflow platform and does not name a country. None of the three publishes a price on the pages we read.
- General offshore staffing with a real estate page (Staff Domain, Beepo, Shore360, Wingman Group, Cloudstaff, VA Platinum, Taskbridge). Most describe a monthly fee per person. Beepo’s FAQ answers the part-time question with “No, we generally recommend you work with full-time staff”, Shore360 describes a standard 40-hour week, and Staff Domain is the one in this group whose price we found published.
- A VA provider with a published hourly or weekly price (VA4U, Leap Virtual Assistant, Virtual Coworker, VirtualStaff365). VA4U sells a property management specialist by the week. The other three publish general VA rates by the hour, with weekly minimums of 20 hours (Virtual Coworker) and 25 hours (Leap).
- One dedicated person from 10 hours a week (DotVA). The same VA each week on the arrears run, lease renewals, maintenance coordination, listing uploads and CRM data entry, at a published hourly rate, with hours you can add later.
What the published prices buy
Where we have multiplied or divided, that is our arithmetic, not the provider’s figure. Monthly figures use 4.33 weeks.
| Option | Published price | Our arithmetic |
|---|---|---|
| DotVA admin VA, 10 hours a week | $12-17/hr ex GST | $120-170 a week, about $520-736 a month |
| DotVA admin VA, 40 hours a week | $12-17/hr ex GST | $480-680 a week, about $2,078-2,944 a month |
| Virtual Coworker | From AUD $8/hr, minimum 20 hours a week (GST basis not stated) | From $160 a week at its 20-hour minimum |
| Leap Virtual Assistant | From around $15 AUD/hr, minimum 25 hours a week (GST basis not stated) | From about $375 a week at its 25-hour minimum |
| VirtualStaff365 | Example $12-15/hr ex GST, a general VA rate based on a 40-hour week | $480-600 a week at 40 hours; part-time rates may incur additional costs |
| VA4U | From $550 a week for a full-time property management specialist (GST basis not stated) | No hourly figure: hours not stated |
| Staff Domain property administrator | $2,279-4,022 a month AUD (GST basis not stated) | About $526-929 a week; hours not stated |
| Property Management Partners | From $85/hr for onshore administration (GST basis and minimum hours not stated) | From $850 a week at 10 hours |
On hourly rate alone we are not the lowest. Virtual Coworker’s published starting rate is below ours, and at 20 hours a week or more that gap is worth a call to them. For a full-time role our admin tier sits in the same band as VirtualStaff365’s examples and VA4U’s starting price, though hours and GST bases differ, so compare quotes rather than headlines. Property Management Partners is the highest published hourly rate we found, and it is the row that buys Australian-based staff qualified in property management.
Where we differ is the small start. We place from 10 hours a week, with a $500 deposit that is credited to your first invoice. The published weekly minimums we found elsewhere are 20 and 25 hours; VA4U’s about page and VirtualStaff365 mention part-time without stating the hours.
How to compare them
- Sales, property management or both? Check the provider names your tasks. Property management pages tend to list arrears, maintenance, inspections and lease renewals; sales admin, listings and CRM work are not on every provider’s list.
- How many hours? Under 20 hours a week, few published minimums fit. At 40 hours, a monthly fee per person is the normal model.
- Onshore or offshore, office or home? Property Management Partners says its team is based in Australia. Among the offshore providers, PMVA, Universal Property Systems and Staff Domain describe office-based staff; Beepo and Shore360 are office-based by default and also offer remote set-ups; Virtual Coworker and Wingman Group describe home-based staff. If it matters to your principal or your insurer, ask.
- Which software? PMVA, VA4U and Staff Domain name PropertyMe, Console and Property Tree in text; Universal Property Systems and STAFFLINK show their logos. Where a provider names no software, ask what the person offered to you has used.
- Who covers leave? PMVA assigns two trained backups to every VA and VA4U says it provides cover from within its team. Ask every provider, us included, what happens when your person is sick.
- What are the exit terms? Published terms run from 24 hours’ notice in the first month (VirtualStaff365, home-based staff) to a fixed term of 12 to 24 months (Wingman Group’s FAQ). Read the terms document as well as the marketing page, whichever provider you choose.
Licensing, trust money and privacy
This is general information, not legal advice.
Licensing and trust money. Several providers list trust accounting support among their tasks, such as receipting, reconciliation preparation and owner statements. VA4U’s page says “The final sign-off and trust account compliance remains with your licensed staff, as the legislation requires.” Staff Domain’s says “Regulatory authority and sign-off stays with your onshore licensed agents.” PMVA refers to review by “your licence holder, trust accountant or auditor”. On the pages we read, no offshore provider says its own staff hold a real estate licence or certificate of registration. Property Management Partners says its Australian-based team is “fully qualified in property management” and that “PMP is insured and registered in every state”; ask what that covers for the tasks you have in mind.
Check your state or territory regulator’s rules on who must hold a certificate of registration or licence for the tasks you delegate, and keep trust account authorisations with your licensed staff. Our policy, which is a DotVA rule and not a statement of the law: we do not place VAs into trust account authorisation or sign-off. Our VAs prepare the work around it, such as arrears follow-up and matching invoices to work orders.
Privacy. If the Privacy Act applies to your agency, giving an overseas assistant access to client information is, in most cases, a cross-border disclosure under APP 8 of the Australian Privacy Principles: you must take reasonable steps to make sure the overseas recipient handles the information in line with the APPs, and you generally remain accountable if they do not. Our guide to hiring an offshore VA legally covers the obligations.
Providers describe security differently. Staff Domain and Cloudstaff state ISO 27001 certification, and VA Platinum refers to “ISO 27001-certified systems”. Universal Property Systems says responsibility for security and access controls inside your own platforms remains with you, and Wingman Group’s FAQ says both parties share responsibility for data security. Whoever you choose, scope the login. Ours is on our data security page.
Who should pick whom
- Australian-based staff qualified in property management, by the hour: Property Management Partners, from $85 an hour for onshore administration or remote portfolio management.
- An office-based property management team with trained backups: PMVA, or Universal Property Systems for full-time, office-based teams across property management, sales admin and marketing.
- Offshore support that comes with a workflow system: STAFFLINK.
- An offshore property administrator at a published monthly price, employed through an employer of record: Staff Domain. Staff Domain says it is not the right fit if you need fewer than three people.
- A full-time team member in a provider’s office, with published exit terms: Shore360 (60 days’ notice, 30-day replacement guarantee). Beepo also places staff in its Clark office and quotes on enquiry.
- The lowest published hourly rate at 20 or more hours a week: Virtual Coworker from AUD $8 an hour, or Leap Virtual Assistant from around $15 at 25 hours or more.
- A full-time property management specialist at a weekly price, with leave cover: VA4U, from $550 a week.
- Short notice while you test the idea: VirtualStaff365’s guarantee for home-based staff.
- A fixed-term arrangement of a year or more: Wingman Group, whose FAQ and terms set out the term and exit conditions.
- Several roles quoted together (sales, marketing, accounts): Cloudstaff, VA Platinum or Taskbridge.
- 10 to 30 hours a week from one dedicated person, managed for you, at a published hourly rate: that is the agency we built DotVA for. See what the work looks like for real estate sales teams and property managers, or by software: PropertyMe, Console, Rex, AgentBox and VaultRE.
Run your own numbers
Price your hours on the VA cost calculator and check our tiers on pricing. If the phones are the main problem while your property managers are out on inspections, see the property management virtual receptionist page. If the right answer for your agency is one of the other names in the table, we would rather you find that out now than in month two.