Real estate and property management agencies
Full-time real estate virtual assistants and offshore property management staff.
Need someone 38 hours a week, or a small team? Jenn scopes the role and writes the brief, then introduces you to a specialist full-time staffing partner that recruits, employs and manages them.
Or call (03) 9961 6076, Melbourne line, business hours.
Who this is for
When the admin is a full-time job.
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A rent roll that needs someone every day
Arrears, maintenance, inspections and renewals for a portfolio big enough to keep one person busy 38 hours a week.
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A sales office with a full-time admin load
Listings, contract files, vendor reports and CRM work for agents who list and sell every week.
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A small team across both sides
Two or more full-time people for one office, for example a property management admin and a sales admin.
Need 10 to 30 hours a week instead? That is DotVA's own service: one dedicated VA from $12/hr AUD ex GST. See real estate virtual assistants or property management virtual assistants.
How it works
Four steps, and you know who does each one.
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Book a scoping call
A short call with Jenn. Bring the task list, the hours and your software. If a part-time VA through DotVA fits the work better, she will tell you.
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Jenn writes the role brief
The tasks, the hours, the software, the skills the person needs, and the line between their work and your licensed staff's.
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We introduce you to our full-time staffing partner
The partner recruits, employs and manages the person, including payroll, HR and compliance. You sign their agreement and they invoice you.
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We stay in touch while the hire is made
Jenn keeps in contact with you and the partner until the role is filled. If you go ahead, the partner pays us a referral fee.
The work
What a full-time property management or real estate VA typically handles.
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Arrears follow-up
The ledger pulled each morning, courtesy reminders sent at your cadence, payment plans logged, and the escalation list on the property manager's desk by 10am, with breach notices drafted for the PM to issue.
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Maintenance coordination
Work orders raised, quotes chased from your tradie panel, owner approval obtained in writing before anything is booked, completion confirmed with the tenant, invoices matched to work orders.
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Tenancy and leasing admin
New tenancies loaded, expiries tracked 90 days out, renewal offers drafted, owner instructions chased in writing, bond paperwork prepared and signed renewals filed.
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Inspection scheduling
Routine runs planned suburb by suburb, entry notices issued inside your state's notice rules, tenants confirmed, and condition reports formatted from the PM's photos and notes.
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Property management inbox
Tenant and owner queries triaged and answered to your templates, owner updates drafted for PM sign-off, and smoke alarm, pool and other compliance dates tracked so nothing lapses.
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Sales admin
Contract of sale and disclosure packs assembled for your review, finance and special-condition dates tracked, files chased to unconditional, weekly vendor reports built.
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CRM and database work
Every enquiry tagged, every OFI attendee logged, duplicates merged, and past appraisals and OFI no-shows worked through a call list so the database stays callable.
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Listings admin
Photographer brief, copy first draft, floorplan and statement-of-information setup, then the listing pushed live to realestate.com.au and Domain once you approve, with price guide and OFI times kept current.
Part-time or full-time
Two routes, side by side.
Part-time real estate and property management work stays with DotVA. Full-time roles and small teams go to our partner.
| Part-time, through DotVA | Full-time, through our partner | |
|---|---|---|
| Hours | 10 to 30 hours a week, one dedicated VA | 38 hours a week, or a small team |
| Recruited by | DotVA: 5-stage vetting, then you choose from a shortlist | Our full-time staffing partner |
| Employed, paid and managed by | Contracted to DotVA, which handles pay, time tracking, performance and replacement. You direct the day-to-day work. | The partner, including payroll, HR and compliance |
| You sign with and are invoiced by | DotVA: one AUD invoice from an Australian company | The partner, directly |
| Price | $12-17/hr admin, $18-25/hr specialist, AUD ex GST. $500 deposit credited to your first invoice. | Quoted to you by the partner |
| Terms | No lock-in contract. Free replacement any time. | Set out in the partner's agreement |
| What DotVA does | All of the above | Scopes the role, writes the brief, introduces you and stays in touch while the hire is made. The partner pays us a referral fee if you go ahead. |
Part-time real estate VAs → Part-time pricing → Book a call about a full-time hire →
Your software
People who know your platforms.
Our partner specialises in real estate and property management staff, including people who know PropertyMe and state real estate legislation. Name your software on the call and it goes in the role brief.
What the work looks like inside each platform
Comparing providers first? Our comparison of real estate and property management VA services in Australia sets out what each one publishes on price, team location, software and terms.
Book a call with Jenn
Tell us about the role.
Send the form, then pick a time for the scoping call. Jenn reads every enquiry herself.
- The tasks and hours, sales side, property management side or both
- Your software, and who needs access to what
- What stays with your licensed staff
- Whether a part-time VA through DotVA would fit better
Step 2 of 2
One step left: pick your time
Your details are with Jenn. Pick a time for the scoping call. On the call she works through the tasks, hours, software and what stays with your licensed staff, then she writes the role brief and introduces you to our full-time staffing partner, who handles the hire from there.
Pick a time with Jenn now →Nothing that suits? Call (03) 9961 6076 and we will book it around you. Or leave it and Jenn will email you within one business day.
Looking for a VA job?
This form books a call with our client team.
It won't reach our hiring team, so it can't book you an interview. DotVA hires virtual assistants from the top 1% through a separate application system. If you think that's you, apply there with your resume, a short video and (if you have one) a little portfolio.
Apply at apply.dotva.com.au →Actually a business looking to hire a VA? Call (03) 9961 6076 or email hello@dotva.com.au and we will sort it out.
Questions about full-time real estate staff
Does DotVA employ full-time real estate staff?
No. Full-time placements are recruited, employed and managed by our specialist full-time staffing partner. You sign their agreement and they invoice you. We scope the role, write the brief, introduce you and stay in touch while the hire is made. If you go ahead, the partner pays us a referral fee. For real estate, DotVA's own service covers part-time roles of 10 to 30 hours a week.
Why does DotVA introduce a partner for full-time roles?
DotVA is built around one dedicated part-time VA. A full-time role or a team needs an employer that runs payroll, HR and compliance for full-time staff, so for real estate and property management we introduce you to a partner that does that work.
Who is the full-time staffing partner?
We introduce you once the role is scoped, and from there you deal with them directly. The partner is Australian-led, with its team in Australia and the Philippines, and specialises in real estate and property management staff, including people who know PropertyMe and state real estate legislation. Ask them about their pricing and terms, and read their agreement before you sign.
What does a full-time property management virtual assistant do?
The daily admin behind the rent roll: the morning arrears run, maintenance coordination with owners and tradies, routine-inspection notices and scheduling, tenancy and lease-renewal admin, and tenant and owner communications drafted for the property manager's sign-off. On the sales side, a full-time admin can own listings admin, contract files, vendor reports and CRM and database work. The licensed work stays with your licensed staff.
What stays with my licensed staff?
Anything that needs a licence or certificate of registration, and every dollar of trust money: receipting, disbursing and reconciling trust funds, approving disbursements, signing contracts, leases and appointment-to-act forms, issuing breach, termination and rent-increase notices, conducting auctions and giving real estate advice. A full-time admin prepares the work around these. Check your state or territory regulator's rules on who must hold a licence or registration for the tasks you delegate.
Can I start part-time instead?
Yes. Roles of 10 to 30 hours a week stay with DotVA: one dedicated VA at $12-17/hr AUD ex GST for admin or $18-25/hr for specialist work, with a $500 deposit credited to your first invoice, no lock-in contract and a free replacement guarantee with no time limit.
What happens to my details when I send the form?
Jenn reads your enquiry and uses it to prepare for the scoping call. By sending the form you agree we can share your details and the role brief with our full-time staffing partner so they can contact you about the role. The partner's team works in Australia and the Philippines. Our privacy policy explains how we handle personal information and how to access or correct it.